Terms of Service

OpenMat is operated by OpenMat LLC ("OpenMat", "we").

By accessing or using OpenMat ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Platform.

We reserve the right to update these terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms.

To use certain features of OpenMat, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 13 years of age to create an account. By creating an account, you represent that you meet this requirement.

You agree not to use the Platform to:

• Violate any applicable laws, regulations, or third-party rights
• Post content that is defamatory, obscene, threatening, or otherwise objectionable
• Harass, abuse, or harm other users
• Impersonate any person or entity, or misrepresent your affiliation
• Upload viruses, malware, or other harmful code
• Attempt to gain unauthorized access to the Platform or its systems
• Scrape, crawl, or use automated means to access the Platform without permission
• Use the Platform for spam, phishing, or unauthorized advertising

We reserve the right to remove content and suspend or terminate accounts that violate these terms. The Community Guidelines explain what is and is not allowed.

Moderation and appeals

We may remove content, warn you, restrict your account or end it when something breaks these Terms or the Community Guidelines. The Community Guidelines and the Copyright policy are part of these Terms.

If you think we got it wrong, you can appeal through our contact page by choosing Appeal. We reply by email. We close the accounts of repeat infringers, meaning people who repeatedly post content that infringes someone else's copyright.

You retain ownership of the content you post on OpenMat. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with operating the Platform.

You are solely responsible for your content and represent that:

• You own or have the right to post such content
• Your content does not infringe any third-party intellectual property rights
• Your content complies with these terms and applicable laws

If you believe your work was posted without permission, see our Copyright policy for how to send a takedown notice.

Creators may offer premium content and subscriptions through the Platform. Creators are responsible for:

• Delivering the content and services described in their subscription tiers
• Complying with all applicable tax and financial regulations
• Setting accurate pricing and descriptions

Payment processing is handled by third-party providers (Stripe). OpenMat is not responsible for payment processing errors or disputes between creators and subscribers. Platform fees and payment terms are disclosed at the time of transaction. Payouts are available to people and businesses with a bank account in the United States, Canada, the United Kingdom, Switzerland, the European Union, Norway or Liechtenstein. Prices and payments are in US dollars. Outside the US, Stripe converts payouts to your local currency, and each sale has a 1.5% international payout fee.

Purchases from creators

Payments for creator subscriptions, library items, bundles, paid posts, message unlocks, tips and gifts are final and are not refundable, except where the law requires otherwise. If something is wrong with a purchase, use Report a problem in Purchases or Subscriptions. OpenMat reviews every report and may issue a refund at its discretion. Canceling a subscription stops future renewals; you keep access until the end of the period you paid for.

Subscriptions and auto-renewal

Creator subscriptions renew each period until canceled. Monthly subscriptions renew every month and annual subscriptions renew every year. You can cancel any time in Account > Subscriptions. Access lasts to the end of the period you paid for.

Event tickets follow their own rule. Refundable until you check in or the event starts.

Refunds and finally lost payment disputes (chargebacks) are recovered from the creator's connected Stripe account balance. OpenMat may recover any shortfall from the creator's future earnings. A finally lost dispute is recovered in full, including the fees on the disputed amount. OpenMat bears the Stripe dispute fee.

Gym owners may claim their gym listings on the Platform. By claiming a gym, you represent that you are authorized to manage the listing on behalf of the gym. We reserve the right to verify claims and revoke access if a claim is found to be fraudulent.

Gym memberships, dues and plans

Gyms set their own dues and plans, and the gym is the seller of its membership. OpenMat processes dues payments for gyms and charges the gym a card processing fee: 3.2% + 30¢ per charge (4.7% + 30¢ for cards issued outside the US), taken from each payment. This fee isn't returned when a dues payment is refunded.

Gym memberships renew until canceled. Cancellation and refunds of dues are between you and the gym, under the policy the gym posts at checkout or in its agreement with you. OpenMat does not decide a gym's refund policy.

The Platform, its original content (excluding user content), features, and functionality are owned by OpenMat and are protected by copyright, trademark, and other intellectual property laws.

The OpenMat name, logo, and branding are trademarks of OpenMat. You may not use these without our prior written consent.

The Platform is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the Platform, including but not limited to:

• The accuracy or completeness of gym listings, event information, or user-generated content
• The suitability or safety of training partners matched through the Platform
• Uninterrupted or error-free operation of the Platform

Training in combat sports carries inherent risks of injury. OpenMat is not responsible for any injuries or damages that occur during training activities coordinated through the Platform.

To the maximum extent permitted by applicable law, OpenMat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Platform.

Our total liability to you for any claims arising from or related to the Platform shall not exceed the amount you paid us in the twelve months preceding the claim.

We may terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we determine violates these terms or is harmful to other users, us, or third parties.

You may delete your account at any time through your account settings. Upon termination, your right to use the Platform will immediately cease. When an account ends:

• Deleting your account cancels your subscriptions at once, with no refund for unused time.
• If a creator deletes their account, their subscribers' subscriptions end with no refund.
• If we ban or suspend a creator, their subscribers get a prorated refund for the unused time.
• Unpaid earnings are kept as a record and paid out under the payout terms.
• Gyms you own go back to unclaimed.

These terms are governed by the laws of the State of Utah, without regard to conflict of law rules. Any dispute will be resolved in the state or federal courts located in Utah, and you and OpenMat agree to their jurisdiction.

If you have questions about these Terms of Service, please contact us through our contact page.